Terms & Conditions

Effective Date: October 2025

Last Updated: October 2025

Welcome to CloudElite. These Terms and Conditions (“Terms”) govern your access to and use of our website, training programs, consulting services, digital products, and all other offerings provided by CloudElite (“we,” “us,” “our”).

By accessing or using our website or services, you agree to be bound by these Terms and all applicable laws. If you do not agree, you should discontinue use immediately.

1.About CloudElite

CloudElite is a global training and digital consulting company offering:

  • Cloud computing and certification training (AWS, Azure, etc.)

  • Digital marketing, website design, and consulting services

  • Outreach and educational empowerment initiatives

Official Website: www.cloudelite.io

Contact Email: admin@cloudelite.us

Business Address: Bowie, Maryland, USA

2.Acceptance of Terms

By using any CloudElite service, enrolling in a course, or engaging with our digital content, you:

  • Confirm that you are at least 18 years old (or have parental consent if younger).

  • Agree to comply with all terms, policies, and applicable laws.

  • Consent to the processing of your personal data as described in our Privacy Policy.

3.Services Provided

CloudElite provides:

  • Online and in-person training courses in cloud computing and digital skills.

  • Business consulting, branding, and digital marketing services.

  • Access to recorded sessions, resources, and certification support.

We reserve the right to modify, suspend, or discontinue any service (temporarily or permanently) without prior notice.

4.Account Registration

  • To access certain features or enroll in programs, you may be required to create an account. You agree to:

    • Provide accurate and current information.

    • Maintain confidentiality of your login credentials.

    • Accept full responsibility for all activities under your account.

    CloudElite reserves the right to suspend or terminate any account for violation of these Terms or for suspicious or fraudulent activity.

5.Payment and Billing

  • A. Payment Processing

    All payments are processed securely via Stripe or other authorized processors. By making a payment, you agree to Stripe’s Privacy Policy and terms.

    B. Pricing

    All prices are listed in USD (unless otherwise stated). Prices may change without prior notice but will not affect payments already made for ongoing programs.

    C. Refunds
    • Training Services: Refunds may be issued within 7 days of enrollment if no course materials have been accessed.

    • Consulting/Custom Projects: Refunds are non-refundable once work has commenced.

    • Events or Workshops: Refunds depend on the event’s specific cancellation policy.

    All refund requests must be sent to admin@cloudelite.us.

6.Use of Materials and Intellectual Property

All materials, including course content, videos, graphics, logos, software, and documentation, are the intellectual property of CloudElite or its licensors.

You agree not to:

  • Copy, reproduce, distribute, or sell course materials without written consent.

  • Use our trademarks or brand elements without authorization.

  • Reverse-engineer or misuse proprietary technology.

Limited, non-transferable access is granted solely for your personal learning or business engagement with CloudElite.

7.User Conduct

You agree to use our services responsibly and not to:

  • Engage in any illegal, abusive, or disruptive behavior.

  • Upload malicious code, spam, or unauthorized advertising.

  • Misrepresent your identity or impersonate others.

  • Share unauthorized copies of course materials.

Violation of this section may result in termination of access and legal action where necessary.

8.Training Access and Certifications

  • Access to training materials is granted upon full payment and remains valid for the specified duration of the course.

    Completion certificates are issued upon meeting all program requirements.

    CloudElite reserves the right to update course content or modify curriculum to reflect current industry standards.

9.Consulting and Project Deliverables

  • For consulting or project-based engagements:

    • Deliverables, timelines, and costs will be outlined in a written proposal or agreement.

    • Any additional requests outside the agreed scope may attract extra charges.

    • CloudElite is not liable for client delays or failure to provide necessary materials.

10.Limitation of Liability

To the fullest extent permitted by law:

  • CloudElite is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.

  • Our total liability shall not exceed the total amount paid by you for the specific service in question.

  • We do not guarantee specific outcomes from training or consulting engagements.

11.Disclaimer of Warranties

  • All services and materials are provided “as is” and “as available.”

    CloudElite makes no representations or warranties regarding:

    • Accuracy or completeness of content.

    • Continuous, error-free access.

    • Third-party links or integrations (including Stripe and other partners).

12.Indemnification

  • You agree to indemnify, defend, and hold harmless CloudElite, its directors, employees, affiliates, and partners from any claims, losses, or damages arising from your use of our services, breach of these Terms, or violation of any law or third-party rights.

13.Data Protection and Privacy

  • We process personal information in accordance with our Privacy Policy, which complies with GDPR and other global data protection laws.

    By using our services, you consent to such data collection and processing.

14.Third-Party Links and Integrations

Our website or training platform may contain links to third-party websites or services.

CloudElite is not responsible for the content, privacy practices, or security of such external sites. Users access them at their own risk.

15.Termination

We may suspend or terminate your access to our services at any time if you:

  • Violate these Terms.

  • Engage in fraudulent or abusive behavior.

  • Fail to make payments when due.

Upon termination, all licenses and access rights immediately cease.

16.Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, USA, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Maryland, United States.

17.Force Majeure

CloudElite shall not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, technical failures, strikes, or government actions.

18.Changes to Terms

We may update these Terms from time to time. Updates take effect immediately upon posting on our website. You are encouraged to review this page periodically. Continued use of our services constitutes acceptance of the revised Terms.

19.Contact Information

For any questions or concerns about these Terms, contact us at:

CloudElite

📍 Bowie, Maryland, USA

📧 admin@cloudelite.us

📞 (443) 607-2454

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