Our Privacy Policy

1. Introduction

CloudElite is a global training and digital solutions company providing:

•Cloud computing and digital transformation training.

•AWS & Azure certification programs.

•Digital marketing, website development, and consulting services.

•Humanitarian outreach initiatives.

Our official website: www.cloudelite.io

Contact Email: admin@cloudelite.us

Business Address: Bowie, Maryland, USA

2. Data We Collect

We may collect and process the following categories of personal information:

A. Information You Provide Directly

•Full name, contact information (email, phone number, address).

•Payment details when purchasing courses or services (processed securely via Stripe).

•Employment information or resume details (for training or placement programs).

•Communication history, feedback, or inquiries.

B. Automatically Collected Data

When you visit our website or learning platforms, we may automatically collect:

•IP address, browser type, device information, and geolocation.

•Usage data such as pages visited, time spent, and navigation patterns (for analytics).

•Cookies or tracking technologies (see Section 9).

C. Sensitive Data

We do not intentionally collect sensitive data such as race, religion, or political opinions. If shared voluntarily, it will be processed only with your explicit consent and under strict confidentiality.

3. Use of Data

We process your personal data to:

•Deliver training, consulting, and digital marketing services.

•Manage enrollments, class schedules, and certifications.

•Process payments securely via Stripe and maintain transaction records.

•Send important service or policy updates.

•Improve our website, course offerings, and user experience.

•Conduct surveys, marketing campaigns, or promotional outreach (with your consent).

•Comply with legal, regulatory, and financial obligations.

All processing activities are based on legitimate business interests, contractual necessity, or your explicit consent (as required under GDPR).

4. Legal Basis for Processing(GDPR Compliance)

Under the GDPR, we rely on the following legal bases:

Contractual Necessity: To fulfill services you’ve requested (e.g., course enrollment, payments).

Consent: For newsletters, marketing, or optional data submissions.

Legitimate Interest: To improve services, ensure security, and maintain business operations.

Legal Obligation: To comply with tax, accounting, and anti-fraud regulations.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal data.

However, we may share limited information with:

Service Providers: Such as Stripe, email platforms, learning management systems, and hosting providers—strictly for business operations.

Legal Authorities: When required by law, regulation, or court order.

Affiliates and Contractors: Who support CloudElite’s operations under signed data protection agreements.

All third-party partners are GDPR-compliant and bound by confidentiality obligations.

6. Stripe and Payment Processing

All financial transactions are processed via Stripe, a PCI-DSS-compliant payment processor. CloudElite does not store your complete card details.

Stripe may collect and process data such as your payment method, billing address, and transaction metadata in accordance with their Privacy Policy.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described here or as required by law.

•Student records: retained up to 5 years for certification verification.

•Payment data: retained according to Stripe and tax compliance laws.

•Marketing data: retained until you unsubscribe or request deletion.

8. Your Data Rights (GDPR & Global Compliance)

You have the following rights regarding your personal information:

Access: Request a copy of your data.

Rectification: Correct inaccurate or incomplete data.

Erasure (“Right to be Forgotten”): Request deletion of your data.

Restriction: Limit how your data is processed.

Portability: Receive your data in a machine-readable format.

Objection: Opt out of processing or marketing at any time.

To exercise these rights, contact us at privacy@cloudelite.io.

9. Cookies & Tracking Technologies

CloudElite uses cookies to enhance user experience, analyze website traffic, and deliver targeted content. You can manage or disable cookies through your browser settings. Some site features may not function properly without cookies.

10. Data Security

We employ administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

Security measures include encryption, secure hosting, regular audits, and access control.

11. International Data Transfers

As a global organization, your data may be transferred to and processed in countries outside your own (including the U.S., Canada, UK, and West Africa).

All such transfers comply with GDPR safeguards through Standard Contractual Clauses (SCCs) or equivalent protection measures.

12. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. Parents or guardians may contact us to request deletion if such data is discovered.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. The latest version will always be available on our website.

14. Contact Information

For questions, concerns, or data rights requests, contact us at:

CloudElite

📍 Bowie, Maryland, USA

📧 admin@cloudelite.us 

📞 (443) 607-2454

We’d Love to Hear From You